PRIVACY POLICY 

London Aesthetics Clinic and Academy
Last updated: [insert date]

At London Aesthetics Clinic and Academy, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our clinic, attend training, or use our website and booking systems.

1. Information We Collect

We may collect and process the following types of information:

Personal Information:

• Name, address, date of birth

• Email address, phone number, and emergency contact details

• Medical history, allergies, and treatment notes (for clinical clients)

• Payment details (processed securely through third-party payment providers)

Training Information (for Academy Students):

• Professional background, qualifications, and certificates

• Course enrolment details and attendance records

• Assessment results and progress reports

Website and Communication Data:

• Enquiry forms, email correspondence, and social media messages

• Cookies, IP addresses, and browsing activity (for website visitors)

2. How We Use Your Information

We use your personal data to:

• Provide aesthetic treatments and aftercare

• Process course applications and deliver training

• Communicate with you regarding appointments, updates, or promotions

• Maintain accurate records for insurance and legal compliance

• Improve our services, website, and customer experience

We will only use your information when necessary and lawful to do so.

3. Sharing Your Information

We respect your confidentiality and do not sell or share your personal data.
However, we may share limited information with:

• Insurance providers or regulatory bodies (where required by law)

• Payment processors (to complete transactions securely)

• Professional trainers and assessors (for course administration)

• Our IT and software providers (for secure record management)

All third parties are required to respect your privacy and protect your data in accordance with GDPR.

4. Data Storage and Security

Your information is stored securely using encrypted systems and password-protected files.
We implement appropriate technical and organisational measures to prevent loss, misuse, or unauthorised access to your data.

Medical and training records are retained in accordance with legal and insurance requirements (usually for 7 years after your last interaction with us).

5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of inaccurate data

• Withdraw consent for marketing communications at any time

• Request a copy of your treatment or training records

To exercise your rights, please contact us at:
📧 info@londonaestheticsacademy.co.uk
📞 [Insert contact number]

6. Marketing and Communications

With your consent, we may contact you about new treatments, training courses, offers, or events.
You can opt out of these communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

7. Cookies and Website Usage

Our website uses cookies to improve performance and user experience. You can adjust your browser settings to disable cookies at any time.

8. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the date of the last update shown at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

London Aesthetics Clinic and Academy
📍

London Aesthetic Clinic - Canary Wharf

1st Floor Ensign House, Admirals Way, Suite 6, London

📧 info@londonaestheticsacademy.co.uk
📞 +44 7946 254933

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